At Brawles (“we”, “us”, “our”), we value transparency and fairness. This Refund & Withdrawal Policy explains how refunds and withdrawal rights apply to purchases made through https://brawles.shop.

By placing an order on our website, you agree to the terms outlined below.

1. Digital Products and Consumer Rights

Under applicable consumer protection laws, customers generally have the right to withdraw from an online purchase within 14 days without providing a reason.

However, this right does not apply to digital products or digital services once delivery or access has begun, provided that:

• You have given your explicit consent to immediate delivery, and

• You have acknowledged that your right of withdrawal is lost once the digital delivery or service begins.

By purchasing digital products or services from Brawles, you expressly agree to these conditions.

2. When Refunds May Be Granted

Refunds may be considered in the following situations:

• The digital product or service was not delivered

• The product or service is defective or significantly not as described

• Exceptional cases, at the sole discretion of our support team

3. When Refunds Are Not Available

Refunds will not be issued in the following cases:

• The digital product or service has already been delivered or accessed

• The customer changes their mind after delivery

• The service has been used in violation of our Terms of Use

• The issue is caused by incorrect information provided by the customer

4. How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

• Contact us at contact@brawles.shop within 7 days of your purchase

• Provide your order details and a clear explanation of the issue

Our support team will review your request and respond within 5 business days.

5. Contact Information

If you have any questions regarding this Refund & Withdrawal Policy, please contact us:

Email: contact@brawles.shop
Website: https://brawles.shop